Privacy Policy

Last updated: 31st July 2026
 

This privacy notice tells you what to expect us to do with your personal
information.

• Contact details
• What information we collect, use, and why
• Lawful bases and data protection rights
• Where we get personal information from
• How long we keep information
• How to complain

Contact details
Email: corinnabryantva@gmail.com

What information we collect, use, and why
We collect or use the following information to provide and improve
products and services for clients:

• Names and contact details
• Addresses
• Occupation
• Payment details (including card or bank information for transfers
and direct debits)
• Transaction data (including details about payments to and from you
and details of products and services you have purchased)
• Usage data (including information about how you interact with and
use our website, products and services)

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Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for
collecting and using your personal information. There is a list of
possible lawful bases in the UK GDPR. You can find out more about
lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights
which are set out in brief below. You can find out more about your
data protection rights and the exemptions which may apply on the
ICO’s website:

• Your right of access - You have the right to ask us for copies
of your personal information. You can request other information
such as details about where we get personal information from
and who we share personal information with. There are some
exemptions which means you may not receive all the
information you ask for. Read more about the right of access.
• Your right to rectification - You have the right to ask us to
correct or delete personal information you think is inaccurate or
incomplete. Read more about the right to rectification.
• Your right to erasure - You have the right to ask us to delete
your personal information. Read more about the right to
erasure.
• Your right to restriction of processing - You have the right
to ask us to limit how we can use your personal information.
Read more about the right to restriction of processing.
• Your right to object to processing - You have the right to
object to the processing of your personal data. Read more
about the right to object to processing.
• Your right to data portability - You have the right to ask that
we transfer the personal information you gave us to another
organisation, or to you. Read more about the right to data
portability.
• Your right to withdraw consent – When we use consent as
our lawful basis you have the right to withdraw your consent at
any time. Read more about the right to withdraw consent.

If you make a request, we must respond to you without undue delay
and in any event within one month.

To make a data protection rights request, please contact us using the
contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide
and improve products and services for clients are:

• Consent - we have permission from you after we gave you all the
relevant information. All of your data protection rights may apply,
except the right to object. To be clear, you do have the right to
withdraw your consent at any time.
• Contract – we have to collect or use the information so we can
enter into or carry out a contract with you. All of your data
protection rights may apply except the right to object.
Where we get personal information from
• Directly from you

How long we keep information
As a sole trader offering Virtual Assistant services, I will retain your
personal data only for as long as necessary to deliver my services and
meet legal or regulatory requirements. In most cases, I will keep client
records for up to six years after our working relationship ends, to comply
with HMRC and accounting obligations. After this period, your data will be
securely deleted or anonymised, unless I am legally required to retain it
for longer.

How to complain
If you have any concerns about our use of your personal data, you can
make a complaint to us using the contact details at the top of this privacy
notice.

If you remain unhappy with how we’ve used your data after raising a
complaint with us, you can also complain to the ICO.

The ICO’s address:           
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint